Privacy Policy
1. Who we are
Trend2Design ("we," "us") operates this website and the Trend2Design service. For the purposes of the EU/UK General Data Protection Regulation, we act as the data controller for the personal information described in this policy. You can reach us at any time at info@pdfbusiness.co.
2. Information we collect
We collect only what we need to run the service:
We do not knowingly collect information from anyone under 18, and we do not collect special-category data (health, biometric, political, religious, or similar).
3. Why we use it, and our legal basis
4. Cookies and tracking
We use strictly necessary cookies to keep you logged in and to remember your preferences. With your consent we also use analytics and advertising cookies, and our embedded video player (Vidalytics) sets cookies to measure playback. You can accept or decline non-essential cookies through the consent banner, change your choice at any time, and block or delete cookies in your browser settings. Declining non-essential cookies does not affect your access to the product.
5. Who we share it with
We share personal information only with service providers who process it on our behalf under contract: payment processors, email and hosting providers, our video-hosting provider, and analytics providers. We may also disclose information where required by law, to enforce our Terms of Service, or in connection with a merger or sale of the business. We do not sell or share your personal information for cross-context behavioral advertising, and we do not rent or trade your email address.
6. International transfers
Our providers may process data in countries outside your own, including the United States. Where personal information leaves the EEA or the UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
7. How long we keep it
We keep account information for as long as your access is active and for a reasonable period afterwards to handle support and disputes. Payment and invoice records are retained for the period required by tax law, typically six to seven years. Analytics data is retained in aggregated or pseudonymised form. When information is no longer needed, we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to:
To exercise a right, email info@pdfbusiness.co. We respond within 30 days and may ask you to verify your identity first. If you are in the EEA or UK and are unhappy with our response, you may complain to your local data protection authority.
9. Security
We use encryption in transit, access controls, and vetted providers to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant authority as required by law.
10. Changes to this policy
We may update this policy. Changes take effect when posted here with a revised "Last updated" date; if the changes are material we will notify account holders by email.
11. Contact
Questions or requests about privacy can be sent to info@pdfbusiness.co.